So, I noticed I can’t send direct messages on Instagram to some accounts, the dms appeared failed and I begin to wonder why. If you’re a frequent user of Instagram, you must have encountered error “failed to send to (user)” when trying to send a direct message on the platform even though you’re connected to the internet. (user) here represents the name of the user you’re trying to send a direct message to.
This can be frustrating, we know. That’s why we’re going to teach you how to fix the error when it occurs. So, by the end of this post, you must have known how to resolve the “failed to send” error on Instagram. But before that, let’s go over some of the reasons the error usually occurs.
First Reason Why You Can’t Send Direct Messages on Instagram
The first probable reason you’re getting the error is if the post you’re trying to send has been deleted. Sometimes, you see a post and send a post to that person. But unknowingly, that post has been deleted while you’re still typing. If that’s the case, you’ll get an error “failed to send” cos the post no longer exists.
Second Reason Why You Can’t Send Direct Messages on Instagram
The second obvious reason you can get the error is if your device is not connected to the internet or there’s a poor internet connection. Probably has something to do with the wi-fi you’re connected to. You need a stable internet connection to be able to send a direct message on Instagram. If this is the case, you might experience issue connecting to other websites too.
Third Reason Why You Can’t Send Direct Messages on Instagram
The third rare reason that you might be unable to send a direct message on Instagram is if the Instagram servers responsible for messaging are down in your region. If this is the case, others in your region won’t be able to send/receive direct messages too. So, you’re not alone on this one. This is very rare though, but it’s possible. It can arise as a result of too many people trying to access the servers at once. Note that this kind of issue can take hours to resolve.
However, if you notice you can send a direct message to some people but it fails to send for some people, it’s possible those people have blocked you. When a user blocks you, you won’t be able to send direct messages to them.
Now, that we know the possible causes of the “failed to send to (user)”, you can try one or more of the suggestions below. Alternatively, you can checkout how to make money on the platform.
- To know if the Instagram server is down, you can simply google “is Instagram down?”. There’s a website called downdetector.com, it’ll show you the downtimes of Instagram and affected region. If your region happens to be amidst the list, then you can be sure that the server is actually down. And not just you are affected, but every Instagram user in your area. In this case, you’ll have to wait till the server is up and running. There’s really nothing more you can do. You can just keep checking back every hour to know if the server is back.
- Check your internet connection to know if that’s why you can’t send messages on Instagram. Try to google search anything, if a result comes up, then you know your internet is fine. If no result, you can restart the wi-fi router or simply connect to another wi-fi network if available. You can also do a speed test for your internet connection. As we said, if the internet is too slow, messages can fail to send. If the wi-fi is not connecting, try to switch to data connection which is usually more reliable.
- Check if the post has been deleted. A post might have been deleted but still showing on your news feed. If you’re trying to send a message via a post on your news feed, check if the post is still on the account. Cos if it’s not, message sending will keep failing.